Stream is Not Loading (Loader Keeps Spinning)

If the stream does not start and the loader just keeps spinning, try the following steps in order:

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Step 1: Check Wi-Fi Connection

Make sure your iPad is connected to the correct Wi-Fi:
       •        If your cameras are set up on a permanent pool Wi-Fi, connect the iPad to that network.
       •        If your cameras are running on their own Wi-Fi, connect to the camera’s Wi-Fi (factory default name: Athlee-Streaming or your custom name).

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Step 2: Close and Reopen the Athlee App

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       1.        Swipe up from the bottom of the iPad screen and swipe the Athlee app away completely. It is not enough to just navigate away from the app — it must be fully closed.
       2.        Open the Athlee app again and check if the stream loads.

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Step 3: Restart the iPad

If the issue continues:
       1.        Close the Athlee app completely (as described above).
       2.        Restart the iPad.
       3.        Open the Athlee app again and test the stream.

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If the Problem Persists

If none of these steps resolve the issue, please reach out to Athlee Support for further assistance.